Local Rule FAQ-1: My CM/ECF password is not working. How can I have it reset?

My CM/ECF password is not working. How can I have it reset?

First, be sure you are using the proper username/password. CM/ECF and PACER are separate systems, although their respective login pages looks the same. The CM/ECF password is used to e-file documents, whereas the PACER password is used to research and review documents. Make sure you are entering the proper login credentials for the system you are accessing. It may help if you close out of all of them and clear your computer's cache. Then try to log in again.

If you definitely need to have the CM/ECF password reset, the fastest way to accomplish this is to submit the request online. You simply need the primary email address used on the system for the filer.

If the primary email address changed and was never updated in the system, the online request may not work, since the password reset will be sent to the email address in the system (which may no longer be valid). Under these circumstances, notify the Clerk's Office in writing, indicating the changed email address and a request to reset the password. Send the request by fax or mail as follows:

Fax: 716-551-1705 (Buffalo) Mail: Clerk, U.S. District Court, 2 Niagara Square, Buffalo, NY 14202 If you have concerns about meeting a filing deadline, please note that the file date for e-filing does not expire when the Clerk's Office closes. You have until midnight to e-file, before the date changes.