Local Rule FAQ-2: My PACER password is not working. How can I have it reset?
W.D.N.Y. — Attorney rule
My PACER password is not working. How can I have it reset?
First, be sure you are using the proper username/password. CM/ECF and PACER are separate systems, although their respective login pages looks the same. The CM/ECF password is used to e-file documents, whereas the PACER password is used to research and review documents. Make sure you are entering the proper login credentials for the system you are accessing. It may help if you close out of all of them and clear your computer's cache. Then try to log in again.
If you definitely need help logging into PACER, you must contact PACER directly: (800) 676-6856. You may also initiate a password reset online at https://pacer.psc.uscourts.gov.