Local Rule FAQ-4: I am unable to e-file documents because the Civil or Criminal tab is not there when I log into the system. Where did the missing tabs go?
W.D.N.Y. — Attorney rule
I am unable to e-file documents because the Civil or Criminal tab is not there when I log into the system. Where did the missing tabs go?
If your banner begins with the tab "Query" and you do not see the Civil or Criminal tabs to initiate a filing, it is likely you are logged into PACER and not CM/ECF. They are two separate systems, with two separate sets of login credentials.
Try logging out of PACER and then log into CM/ECF with the proper login credentials for that system. If you keep seeing the Query tab, you are using the login for PACER. You need to login with the CM/ECF credentials.
If you cannot locate your CM/ECF password, you may need to request a new password. Instructions for doing so can be found in that section of this FAQ.