Rule 9 Technical errors

(a) A Filer may obtain relief if a Technical Error prevents the EFS from receiving an eFiling.

(b) Upon satisfactory proof of such an occurrence, the court shall permit the filing date of the document to relate back to the date the Filer first attempted to submit to the EFS.

(c) When a Technical Error occurs, the court may, in its discretion, adjust the time for responsive pleadings, continue court hearings, or provide other relief as necessary.

(d) To obtain relief under this Rule, a Filer must file a motion and proposed order with the court within one (1) business day after the Technical Error is resolved. The motion must include:

(1) The date of the original attempted submission;

(2) The date the Filer was notified the submission was not successful;

(3) An explanation of the reason for requesting that the date of filing relate back to the original submission; and

(4) Supporting exhibits that substantiate the Technical Error.

(e) Registered Users should direct technical and operational questions about the EFS and requests for documentation substantiating Technical Errors to File & ServeXpress at its toll-free number 1-888-529-7587, or via email at [email protected].